Chazd's (Charles Dowdell's) News Burps

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Saturday, March 13, 2004

360 Degree Feedback: The Good, the Bad, and the Ugly Defines and Examines Multirater Feedback

I received the results from my 360 degree feedback session yesterday. I have worked through it now several times. This was the first time I had ever gone through one of these. It is tough stuff when it is done correctly. It is is really tough stuff if not executed correctly. I was warned by one of my mentors on the grizzily nature of these studies. You cannot hide, you cannot "forget" and move on. People remember. And when thy have an axe to grind they will let you have it. Overall, the comments were positive.

Except for one thing......

It was clear that one of the folks (of course I know who) in the peer/other category was using a first person voice of someone in my department. It appears the person did not realize there were to be categories of respondents visable in my report. It appears that they thought they could appear as if they were in my department and staff meetings. I found it distasteful that they represented themself as a member of my staff where my staff and the study showed my staff did not agree with the comments.


posted by Charles  # 4:00 PM


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